I purchased 2 of these meters. Went to Columbus to personally pick them up. Both of them are failing when charging. They simply shut down.
Sadoun will not respond to repeated requests for assistance, phone calls go unreturned, and the staff seems generally unresponsive to me. It seems like, hey, they got my money, who cares if the darn things work.
Thses meters have been problems from the outset, they fail to calibrate properly, as mentioned on other posts, it'll show high readings at the dish, but inside it's all over the map.
I'm fairly dissapointed in both the quality and service Sadaun has provided me thus far, and the ignoring me thing is really annoying.
I provide services through four states, and we were considering a mass purchase of these devices, but the first two are duds, and Sadoun will not get off the pot and do anything about them.
We will find other meters, and we'll go on, but I think our relationship with Sadoun is irreversably damaged by their outright refusal to actually support, service, and maintain a relationship with us.
I feel sorry for the
installers who've spent so much money just to be ignored, and maltreated by Sadoun.
As to a solution, I don't know if there is one. The chargers that come with the units are junk, and as with many of the others posting here, there are other, bigger problems with these units.
Worst decission I ever made was to buy the Sathawk 3000's. They should have been called the "Don't work Worth a Crap Sat Missers 3000's."
I'm very dissapointed, can you tell?
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