are you using the fortec ultra , I been having problem setting up my motor too. so i took the motor off and then try to get telstar5 with out the motor. but only get signal but no quality. I was moving the dish up, down, side way but no go. Then it snap me, I look at the setting and it was wrong. check the LNB type, LNB-Local-freq, and TP. I had to change those.
LNB type: Universal 2
LNB Local-freq: 9750-10750
TP: 11929v22.000
Try that for
IA5/KU