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SatHawk Meters

Discussions about updates, features, and tech support issues with the SatHawk meters.


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Old 12-08-2006, 10:55 PM
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Question Sathawk 3000 data file Fee $$

It has been more than 3 month since the last release of the data file for Sathawk 3000. Some Satellites do not work with the new version(4.2). I have sent my requests more than once but no reply. I noticed a message says: <allow up to 2 weeks for updates or pay $40 to get it faster>. I was wondering if I pay the $40, would this make the date file release sooner?. Thank you.
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Old 12-09-2006, 10:25 AM
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Yes, you will get an expedited service when you request the fast service.

Since you have been a very active member on this board, I will be happy to assist you. Please reply with the requested changes and I will do my best to have it done fast.
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Old 12-09-2006, 11:42 PM
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Quote:
Originally Posted by Sadoun View Post
Yes, you will get an expedited service when you request the fast service.

Since you have been a very active member on this board, I will be happy to assist you. Please reply with the requested changes and I will do my best to have it done fast.
Thank you Sadoun.
I do not care about the other satellites, but I really appreciate if IA5 (G25) could be fixed.
IA5 H Standard LNB's
IA5 [u] H Universal LNB's
Problem: Can not lock satellite.
Shows 99% signal level when not connected, even if calibrated to (00)
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Old 12-11-2006, 11:28 AM
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Ok, we will take a look at that and will post a reply here for you.
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Old 12-11-2006, 06:51 PM
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Latest datafile updated. VA4.3. Try it and let me know if you need anything else.

SatHawk Datafile Software Download section
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Old 12-13-2006, 05:35 PM
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Thank you Sadoun.

IA5 H Works fine
IA5 [u] H does not work.

Last edited by pictureon : 12-14-2006 at 01:18 AM.
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Old 12-13-2006, 09:54 PM
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Ok, try downloading the datafile again and upload it to your meter. We have fixed the I5A [u] H
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Old 12-14-2006, 05:49 PM
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This one worked but with other issues.
on IA5 H, and V on both lnb's

Switch between V and H you lose signal. Unless you cover and uncover the lnb, you'll have to wait at least 15 seconds to get reading while on the right spot.
Move the dish around and go back to the sweet point, no signal until you cover and uncover the lnb or wait at least 15 seconds to get readings. It's very easy to pass the correct position with this issue here.
I went back to 4.2 and meter got readings right away. KH is not working on 4.2 though, but sure it's beter than 4.3 with the current issue. I'm not sure why the meter would act like this although the update was only on one polarity of one lnb type.

Thank you for your help.
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Old 12-16-2006, 11:04 AM
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Ok, I will take a look at it again...
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