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Sadoun Website Make suggestion and comments about the Sadoun.com website. What do you suggest that we do to improve our website? Are there things you like / dislike about the site?

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Old 10-12-2005, 04:06 PM
jajuarez jajuarez is offline
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Update: SADOUN already sent me the tracking number

The last September 16th I made a payment and I have not received the product yet. Almost one month!!!

When I send e-mail's to Sales Department asking for the Shipment Tracking Number, I'm ignored. I don't want to think this is fraud, I trust them but, why don't send me the information I need to track the shipment? I only want to know if there is a problem with the shipment.

How can I handle this situation?
Admins, can you help me?

Any help will be appreciated.
Thanks.
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Old 10-12-2005, 06:10 PM
esd2004 esd2004 is offline
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jajuarez, I know your problem sounds bad.

SADOUN is a good site and I have used they before, The only problem I am having now is getting them to call me back and get a RMA number to return an item I didn't buy. And hopefully get the item that I actually ordered.

So I think we are the 1% that is lost in the process.
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Old 10-13-2005, 10:46 AM
jajuarez jajuarez is offline
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I want to thank to Sadoun's Sales Department that already sent me the Tracking number.

My order had too much delay, but now I know that my product comes in way, and afirm that SADOUN is an excellent site with excellent products.

Thanks again, and my recommendation in products and accessories for satellite will be always for SADOUN.

Greetings.
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