Update: SADOUN already sent me the tracking number

jajuarez · #1 (**permalink**) 10-12-2005, 04:06 PM

The last September 16th I made a payment and I have not received the product yet. Almost one month!!!

When I send e-mail's to Sales Department asking for the Shipment Tracking Number, I'm ignored. I don't want to think this is fraud, I trust them but, why don't send me the information I need to track the shipment? I only want to know if there is a problem with the shipment.

How can I handle this situation?
Admins, can you help me?

Any help will be appreciated.
Thanks.

esd2004 · #2 (**permalink**) 10-12-2005, 06:10 PM

jajuarez, I know your problem sounds bad.

SADOUN is a good site and I have used they before, The only problem I am having now is getting them to call me back and get a RMA number to return an item I didn't buy. And hopefully get the item that I actually ordered.

So I think we are the 1% that is lost in the process.

jajuarez · #3 (**permalink**) 10-13-2005, 10:46 AM

I want to thank to Sadoun's Sales Department that already sent me the Tracking number.

My order had too much delay, but now I know that my product comes in way, and afirm that SADOUN is an excellent site with excellent products.

Thanks again, and my recommendation in products and accessories for satellite will be always for SADOUN.

Greetings.