can't get threw to the shop

[moham]

i am trying to contact Sadoun shop via email but it seems that they do not reply.

i ordered a combination lnb begining of last week and just wanted to ask if its been shipped and if there was a tracking number.

i am based in uk.

if the seller reads this can him/her reply to my emails thank you

[moham]

still cant get threw via email?

dont know whats happening about my order?
combination ku/c band lnb.

i paid via paypal last week and time and time again i have emailed the shop without getting any response.

is it like this all the time?

[bali]

moham, hang in there...

they are closed over the weekend

im sure you'll get help soon or perhaps you already have




ps. how much is shipping to the uk ??

[moham]

Originally Posted by bali

moham, hang in there...

they are closed over the weekend

im sure you'll get help soon or perhaps you already have




ps. how much is shipping to the uk ??

the shipping cost was between $20-$30

[Sadoun]

Hi Moham

Shipping to the UK takes up to 10 days by USPS. No tracking number available for regular International Parcel post. So wait a few days and check you mail for delivery.

[moham]

Originally Posted by Sadoun

Hi Moham

Shipping to the UK takes up to 10 days by USPS. No tracking number available for regular International Parcel post. So wait a few days and check you mail for delivery.

ordered on the 1st of september so only a few more days to wait i hope

thanks

[moham]

still nothing.
the service has been very poor to say the least.

if i dont receive the lnb by next friday 19th september then i will cancel my order and would like a refund.

thank you

[keebs]

I'm sure that will work out.

[moham]

Originally Posted by keebs

I'm sure that will work out.

ive emailed the shop quite a few times. and yet i have not had a single reply.
the customer service has not been good i must say.

[bali]

Moham

The Man replied to you here in person !

Sadoun
Super Pro
ModeratorExpert


you can't get a better response then that !

[moham]

[quote=bali;59955]Moham

The Man replied to you here in person !

Sadoun
Super Pro
ModeratorExpert


you can't get a better response then that !

i know that this person has replied on this forum he goes to me to contact the shop directly which i have but they have not responded to any of my quieries

[keebs]

can we take this stupid ****ing post down please?

[moham]

Originally Posted by keebs

can we take this stupid ****ing post down please?

whats so stupid about it.
its not your problem is it?

[Sadoun]

Hi Sir,

Please reply to the order confirmation you received by email from us. On that confirmation, it has your shopper id (order #) which we need to track your order.

Don't worry, if your order is lost we will replace it. Usually shipping overseas takes a little longer by the USPS.

[moham]

Originally Posted by Sadoun

Hi Sir,

Please reply to the order confirmation you received by email from us. On that confirmation, it has your shopper id (order #) which we need to track your order.

Don't worry, if your order is lost we will replace it. Usually shipping overseas takes a little longer by the USPS.

a reply has been emailed. hope to hear from you soon

thanks

[keebs]

no offense Moham. just trying to start some ****. this board is soooooooo boring.

[keebs]

see, it won't even let me cuss

[moham]

update:

i have received the lnbf.
it seems the delay was caused by customs.

i had to pay £12 fee for the release of the goods.

[bali]

...another happy ending !! good luck to you moham !