Sadoun Customer Service & Order Hotline: 1-888-519-9595

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Thread: Where's my order?

  1. #1
    Member Newbie cdssh is on a distinguished road
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    Where's my order?

    I ordered a new board for my SG2100 over a week ago,paid priority mail shipping and nothing.I called and they said it would get out today in the mail.I have this unit torn down waiting for these parts.I think that they need to improve there service parts shipping time.Thanks for the rant time.

  2. #2
    Super Pro ModeratorExpert Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun is a splendid one to behold Sadoun's Avatar
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    Hi There

    Sorry for the delay. We were out of stock and just got stock. Your order will ship out today. Please call our customer service dept at 1-888-519-9595 if you have any questions.

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    New Member Newbie DVB_Drifter is on a distinguished road
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    Where's My Order .... Worked OK for me

    Used the "Where's My Order" webpage and received great support.

    Did have a problem with the link in Shipping Address change.
    That is the page where you change your mind about sending your order to your bill address to avoid the credit card authorization FAX thing-ee.

    It seems the email link to sales@12sat.com goes to nobody on this Sardon page: Payment Options - Visa Master Card, Check, Money Order, Paypal,Wire Transfer

    OK. Looking forward to reading & contributing to these Sadoun sites.

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