HI
Is this the 101 ACE model? This is an older model (about 3 years old) and discontinued. We haven't sold that model and we are not familiar with its menu.
If it is the 101P Ace, that is different.
If you are getting a strong signal and quality using the
BIRDOG, then check:
1- The LNBF settings in your receiver
2- The transponder settings
3- Connections and cables.
4- LNBF power should be ON