CaptiveWorks only outputting 2.5v to the LNB IN

[singk]

I have both CaptiveWork 600s & 600sp. They both were working fine up until few months ago. I have troubleshooting and had replaced many LNB, Cables, Switches, but it turned out that both of my CW600s/p were not outputting enough voltage (2.5v) to the LNB connector (LNB IN port).

I checked the output voltage on my Pansat 3500s (IF Input) which is working fine, it's outputting 13v/18v.

Could be CaptiveWorks are bad or there's a setting some somewhere that I can turn off/on the power to the LNB IN port?

Please help.

[1captain]

Hi Singk not to familar with captive work receiver, but they have new ones every day, but the question i would ask is if both where hook up to youre satellite system, an both have same problem on if voltage out put has to be with youre switch or lnb that caused this problem, becuase i can see 1 receiver with a probelm but 2 with the same problem is very rare. an when you check the if out voltage on the pansat did you just check from receiver or wile it was power up lnb, that will tell you alot also. but realy youre post is short on info of what type lnb or lnbs or switches, ground blocks an sats. good luck captain