Lost all signals, also motor/dish will not move east

[markis13446]

Lost all signals, also motor/dish will not move east
Hi,

I have a coolsat 8000 and SG2100 motor with a 33" dish. I recently did a factory reset and now I've seem to have to loss all signals. Also, my motor seems to not want to go East past the point of reference. No limits are set on my dish. I'm using Usals with Disceq 1.2.

Any suggestions on how to troubleshoot? Could timing of my reset also coincided with my dish being coincidentally knocked out of position somehow? Should I try a reset? TIA

[wejones]

Are you talking about a factory reset of the motor, or of your receiver?
What do you mean that you are "using Usals with Disceq 1.2" , these are different with respect to whether the sat positions are stored in the motor or not.
If you did the factory reset on the MOTOR, then, the motor should have been positioned at it's zero position when you did the reset, otherwise, I think all the positions will be off after the reset.
If the reset was of your receiver, and you are using DiseqC-1.2 instead of USALS, then you have to make sure that you use the same DiseqC-1.2 sat numbers, or else the receiver will be sending the dish to the wrong sats.
If the reset was of the receiver, but you're using USALS, then I don't know what the problem would be, assuming that you are correct, and you have disabled the limits.

[markis13446]

Originally Posted by wejones

Are you talking about a factory reset of the motor, or of your receiver?
What do you mean that you are "using Usals with Disceq 1.2" , these are different with respect to whether the sat positions are stored in the motor or not.
If you did the factory reset on the MOTOR, then, the motor should have been positioned at it's zero position when you did the reset, otherwise, I think all the positions will be off after the reset.
If the reset was of your receiver, and you are using DiseqC-1.2 instead of USALS, then you have to make sure that you use the same DiseqC-1.2 sat numbers, or else the receiver will be sending the dish to the wrong sats.
If the reset was of the receiver, but you're using USALS, then I don't know what the problem would be, assuming that you are correct, and you have disabled the limits.

Hi thanks for the quick reply.

I did a factory reset on the CS8000. I'm using USALS but under USALS it gives me the option of DiSEqC-2. I recall that was my setting prior to it losing the signals.

???

[wejones]

Originally Posted by markis13446

Hi thanks for the quick reply.

I did a factory reset on the CS8000. I'm using USALS but under USALS it gives me the option of DiSEqC-2. I recall that was my setting prior to it losing the signals.

???

I'm not familiar with that receiver, but USALS is kind of an extra feature of DiseqC-1.2, specifically a goto-X command that isn't part of the original DiseqC-1.2.
If you were using plain DiseqC-1.2 before, it would have been necessary for you to find each satellite, fine tune it by bumping east or west, then store the position, which actually stores that position under some position number in the motor, not the receiver. I can't remember the exact number, but I think the SG2100 has something like 51 position numbers that you can store satellite positions into. With some receivers, like the Fortec Lifetime and Ultra, it only lets you use from about 26-51 via the receiver, but you can use the other locations if you use the channel editor. But the idea is that you can store the position of the satellites in the motor, like AMC3 might be #7, and AMC1 might be #9 or something like that, then all that is saved in the receiver is that number, and when you access AMC3, the receiver just sends a goto-#7 command. But if you've reset your receiver, it might be that you now have different numbers saved for the different satellites, so that when you are on AMC3, it might be going to G26 or something. Anyway, you'll probably have to re-find and re-save each satellite, unless you can remember which number corresponds to which sat, and assuming that your receiver lets you select a number. Some receivers, such as the dumb Fortec Mercury don't let you select a DiseqC-1.2 sat number, it insists on selecting it by itself, giving you the next available number, which would mean that you'd have to save the sats in the same order that you did before. Not a very good system, hopefully your receiver has a better way of selecting sat numbers.
But USALS doesn't store ANYTHING in the motor. It just uses your latitude/longitude and the sat's longitude to compute a rotation angle, and tells the motor to turn that angle. If you're using USALS, about the only thing that could go wrong would be if you entered either the sat's longitude or your longitude as east instead of west, or visa versa, in which case the motor wouldn't move at all, because it would be beyond it's range.
However, the fact that you say that the dish won't move east still suggests to me, that you haven't disabled the limits, which is usually an option in the DiseqC-1.2 section. Sometimes these limits get set to weird places, and the receiver won't be able to get the motor to move past that point. I know that happened to me once. I don't know how it happened, somehow the receiver sent some command to set the limits, and all of a sudden I couldn't move the dish one way, so I had to disable the limits, then manually reset them later.

[glen4cindy]

Originally Posted by markis13446

Lost all signals, also motor/dish will not move east
Hi,

I have a coolsat 8000 and SG2100 motor with a 33" dish. I recently did a factory reset and now I've seem to have to loss all signals. Also, my motor seems to not want to go East past the point of reference. No limits are set on my dish. I'm using Usals with Disceq 1.2.

Any suggestions on how to troubleshoot? Could timing of my reset also coincided with my dish being coincidentally knocked out of position somehow? Should I try a reset? TIA

I had this problem when I installed my system for the first time. I was putting in my coordinates as North and East instead of North and West. Check your settings to be sure that your coordinates are entered correctly, otherwise your motor cannot possibly move to the correct degrees angle.

Go to this website:

MOTORIZE YOUR WORLD = = PRODUCTS = =

Put in your lat/long and the satellite you want to view and it will tell you the rotation angle the motor should move to. Then, goto your motor and read the angle the motor moved to so you can test if the motor is moving to where it should.

[glen4cindy]

Originally Posted by wejones

If you're using USALS, about the only thing that could go wrong would be if you entered either the sat's longitude or your longitude as east instead of west, or visa versa, in which case the motor wouldn't move at all, because it would be beyond it's range.

Bill, when I made this mistake, when I would try to go to say IA5, the motor moved to its WEST limit and stopped, so it moved but was trying to move to an impossible point because I had east/west messed up.

Just a another thought. It would definitely keep you from seeing any signals. It helps to be able to watch the dish and see if it is moving to about where it always has in the past when on a certain satellite. This is how I have been operating lately when my system has been giving me problems. I actually watch the motor and see if it is moving to about where
I think it should be. (Not that I am perfect and can tell the difference of a few degrees, but, I especially know where 123 is from my backyard.)