One would believe from what you describe is that the mast is out of plumb, it has to be plumb all the way around. Have you use a magnetic angle locator, I would trust this more than a bubble level, I used both. Have you checked for bent brackets etc.
Check mast plumb with the dish at all positions of your arc.......Check for proper assembly....It has to be something with you arc.....Is this a new system that you put in. Sadoun has a "tech help" on their web site about assembling dish's......
Jim


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