I purchased the Fortec Star Dynamic FTA receiver from Sadoun Satellite around the end of June this year. I also have a Fortec Star 80 cm dish. The receiver works great and I was able to program most of the American Arc satellites flawlessly.
There are two questions and problems that I am encountering.
The first problem is that I cannot delete a satellite. When I go to delete a satellite and I press "OK", nothing happens. I have even reset the receiver and that didn't work. I read something on the Sadoun Satellite forum that this particular receiver may require a software upgrade in which this particular problem has not been addressed yet. Has anyone owning this brand of receiver encountered this problem and approached anyone at Fortec Star regarding a potential software bug in this brand receiver?
Also, when I previously used my Fortec Star dish with another brand Traxis 3500 FTA receiver, I used to receive 2 atlantic satellites beamed to North America. I reside in the Northeast part of the United States. The two satellites are Telstar 12 and Intelsat 3R. Now that I'm using the Fortec Star Dynamic FTA receiver, I cannot receive these two satellites. I've tried everything from keying in the proper frequencies, symbol rates, etc. to using power scan a number of times. I know that I'm on the satellite because my signals are strong. Is there anything that I'm overlooking? Please help with this issue by offering some suggestions. All the other American satellites come in great!
I do have a 1 year warranty and I would like to address this "delete satellite" problem while my receiver is still under warranty if by chance it happens to be a factory defect. Hopefully, it is only a software bug. Please offer as much information regarding this problem if anyone on the forum has run into this problem with this brand receiver.