Fortec Star Dynamic, Galaxy 19

[mvr600]

Hi everybody! I'm in GA. my equipment is a universal lnb, 33" dish, and a fortec star dynamic receiver. My setup on the receiver is Galaxy25 KU 97W LNB= Universal LNB, Transponder=11874

I'm a new to FTA, and trying to get some Thai channels for my wife. Here is my problem, My friend program his birdog at my house to find G19, we connected the birdog to the dish and the receiver. We found the satellite with a QUALITY fluctuating from 45-53, I scanned the channels when the birdog was still attached to the dish and receiver, and I got the channels. I was actually able to watch the channels, after unplugging the birdog everything when out no signal no quality= no channels, we try about 3 times and every time we hook up the birdog to the system it would work and it would fail again. Now I'm assuming that if I get to view the channel that means I got the right Sat and TP, because when I call the people who sold me the entire package they said is not possible for me to loose the channels if I unplug the meter, so basically no help.
I try to describe as best I can. Thank you if you guys can help me

[bubby-joe]

Hi everybody! I'm in GA. my equipment is a universal lnb, 33" dish, and a fortec star dynamic receiver. My setup on the receiver is Galaxy25 KU 97W LNB= Universal LNB, Transponder=11874

I'm a new to FTA, and trying to get some Thai channels for my wife. Here is my problem, My friend program his birdog at my house to find G19, we connected the birdog to the dish and the receiver. We found the satellite with a QUALITY fluctuating from 45-53, I scanned the channels when the birdog was still attached to the dish and receiver, and I got the channels. I was actually able to watch the channels, after unplugging the birdog everything when out no signal no quality= no channels, we try about 3 times and every time we hook up the birdog to the system it would work and it would fail again. Now I'm assuming that if I get to view the channel that means I got the right Sat and TP, because when I call the people who sold me the entire package they said is not possible for me to loose the channels if I unplug the meter, so basically no help.
I try to describe as best I can. Thank you if you guys can help me

Your problem is probably in the antenna setup settings in the receiver, or the way you scanned the satellite for the channels. The universal setting uses a frequency of (10600) for low band ku as it's default and must be switched high band (10750) to see the frequency your looking for and your receiver set this way cannot see the proper satellite transponder frequency...For this a BLIND scan will help to switch the LNBF to scan both high and low band frequency ranges and bring back your channels.

I do not recomend a universal LNBF for someone new to setting up there equipment. Where the universal LNBF defaults to the low band (10600) there is almost no signals to lock onto over North America until after the scan process switches to the 10750 high range in the BLIND scan process, then it can see the transponder signals your after but not until the second part of the scan.

What happened is the birddog probably switched the LNBF to the high band (10750) to find the satellite before you scanned and when it's removed the receiver defaults to the low band (10600) and can't see what you've already scanned in on the (10750) range.

The people you called are right it's not possible to loose the channels unless your receiver settings are off...or switches not set right, usually something small. With the signal being that low (45-53) are you aiming toward or through some trees, the signal quality should be a quite a bit higher especially with a 33 inch dish. Do you have a clear view of the satellite from your location, no trees or buildings.

[mvr600]

Yes there is one tree right in front which I cut 75%, I guess I'm going to cut it down. I change the LNB type to LNB-10750 and nothing. I have use 2 different TP 11836 and 11874 which one is the right one? At some point I have had both of them two work in separate occasions. I really appreciate you helping me. Thank you I'm going to cut the tree and try again.

[William Eng]

If you were getting channels with the birddog, but not without the meter, then the problem is NOT with the trees. Do NOT cut the tree, its not their fault.

Your problem lies with the wrong settings on your receiver. You should do a blind scan using your receiver, it will do all the work for you. Sometimes, the TP freq are off by a few so that if you manually enter a specific freq, you will not receive anything, but the blind scan can overcome this problem.

[mvr600]

The main problem that I have is that once we unplug the birdog there is no quality at all is back to zero, so even when I'm doing a power scan there is no quality almost like there is no lock on the satellite. I will try to locate the Sat without the birdog.

[Vitruvius]

1st thing... do a 'powerscan' for Sat 97 with the correct settings for the LNB.
If that doesn't find you the correct transponders and frequencies then check your cables. It sounds like your cables may not have good connections.
Do you have a motorized dish?

[pmb1010]

make sure "LNB power" in the receiver is set to "on".

The birddog might be powering the LNBF and when disconnected - poof there goes your channels.

[mvr600]

I did the powerscan with the new settings for the lnb and nothing, and as far as the cables goes I think their good because when I tried 3 times with the birdog, it did worked just fine the three times. I also have a plug in with sound to see if the cable was putting power out to the lnb and when I put it on it did make the sound. I probably will try again tomorrow. I will let you know guys thank you I appreciate all the help.

[adibv5]

master reset the receiver

once is on start a new sattelite setting
if you have lnb standard put 10750 standard
then once entered make sure no switch yet disec
on the receiver antena settings make sure disec is off 22hz off all that is off

once you make your own sat in setting then save and go do blind scan. it will work.

maybe you forget to put the barrel from dish wire to the receiver were you use to plug in the birdog.

[bubby-joe]

master reset the receiver

once is on start a new sattelite setting
if you have lnb standard put 10750 standard
then once entered make sure no switch yet disec
on the receiver antena settings make sure disec is off 22hz off all that is off

once you make your own sat in setting then save and go do blind scan. it will work.

maybe you forget to put the barrel from dish wire to the receiver were you use to plug in the birdog.

This bit of information may not work with your universal LNBF. Try turning the 22khz on and see if there is signal quality, most universal LNBF's switch with a 22khz signal. If the signal quality comes in so will the picture...If this fails set the LNBF to universal and do a blind scan and let it finish, the blind scan finds all active transponders and looks at both bands of the universal LNBF. You may still have to prune or remove the tree but I'd find and fix the picture problem first then decide if the tree has to go or not.