How I can get it back

[elhilayla]

I made an uploading for my Fortec Star 786NA receiver-so as to update it-, unfortunately after uploadting there was no any power indication.
It seems that there's sth wrong after uploadting.
How could you help me to resolve this matter.

[aar5ac]

Make double sure you have the right file and reload the software to the receiver. Don't touch or do anything until the receiver reboots on it's own. If it takes 15 or 20 minutes don't touch it. My receiver did that as well when it didn't take the firmware correctly the first time.

[elhilayla]

Originally Posted by aar5ac

Make double sure you have the right file and reload the software to the receiver. Don't touch or do anything until the receiver reboots on it's own. If it takes 15 or 20 minutes don't touch it. My receiver did that as well when it didn't take the firmware correctly the first time.

Hello
The prob is that the power is completely off!!!
How could I load a software in a dead receiver.
If U have any idea pls let me know.
Just I need to recover it first and C weather it accepts OR not.
Any hint in this respect

[aar5ac]

As I stated earlier. I had the SAME problem. My receiver was dead with no power showing on the front. It doesn't matter if the receiver has power or not. The firmware is written to an eeprom and your serial cable provides the power to make it work. I don't know if you have the exact same problem or not, but when I reloaded the firmware the receiver worked fine.

[Sadoun]

Reloading the software should help bring your receiver back to life. However, like aar5ac have said, DON'T touch or unplug your receiver after the download until it turns on by itself.

Make sure your read the details about how to upload the f/w before attempting anything. If not done correctly, attempting to upload the software also might damage your eeprom permanently, if not already damagaed.

BTW, all of the above have voided, or voids your waranntee and you are doing it at your own risk.

It is always recommended that a trained authorized dealer or technician do it for you.

[dtsexpert]

Take aar5ac advice. It's the only option for you now...:-(
I think the eeprom somehow got corrupted during upgrading proccess.
If that is the case, the chance to get it fixed by yourself is very slim. Sorry to say that. I am not sure how much it costs to replace the eeprom by the company. Plus the shipping cost, I think it's not worth sending it to Fortec. Getting a new one will be cheaper.
To all,
I would not recommend to upgrade the software unless you feel you have to (big improvement, fix bugs which are annoying to you)
Good luck,
Michael

Originally Posted by elhilayla

Hello
The prob is that the power is completely off!!!
How could I load a software in a dead receiver.
If U have any idea pls let me know.
Just I need to recover it first and C weather it accepts OR not.
Any hint in this respect

[elhilayla]

Hi all
I tried to reload the software, but as I said B4 the dead receiver is the main hinderance !!!.
The computer kept on sending me a message telling me to "check power off and on" .
It seems to me that reloading is not possible, since the process is not initiating without the power being connected and "ON" is indicated.
Can any one give any hint.
Thanks

[aar5ac]

Well,.....Look at the bright side. If you didn't like that receiver you can buy a different type now because I'm afraid your DOA :cry:

[elhilayla]

Hi
Really the follow up in itself, is an amusement; also it is very rejoycing, esp when achieving sth in the end, that is why I'm jogging behind it!!!
Yes sure I will get an alternative but, as a satellite installer, I'd like to get solutions for the probs, just for FBI, which we all benefit from!!!
Nice to have a forum for exchanging views
Hurrah Sadoun
and
all forum contributers