Hmmmm...
I've never yet seen a FTA receiver without
Telstar 5 data preloaded; perhaps it got deleted accidentally. Perform a FACTORY RESET on the receiver and that should bring back the T5 data. If not you will need to "add" a new satellite. Go to this link and enter the data in manually; you will need to "add" transponder data is shown on lyngsat, specifically frequency, symbol rate, polarity and possibly FEC.
The KU band data is on the lower part of the page, with frequencies starting at 11,749 MHz and up.
--->
http://www.lyngsat.com/t5.shtml
kat