I must attest that I have had nothing but great service from
Sadoun Satellite Sales. I purchased a complete system from them and another from a competitor. The cost was comparable and equipment also. I may or may not have had a problem with the first LNB I got from Sadoun. When I initially set it up I set it to Universal (10600) and had no signal. I called Sadoun on a saturday during the install and the person who answered said it should be set as a 10600 unit so maybe the LNB was bad.
I swapped the LNB with one I had and sent the original in for replacement which was handled within a week which was both send and receive time. The LNB I put in was an actual 10600 and showed signal. When I received the replacement LNB I installed and no signal. I once again called and got someone different who instructed me that the LNB was a 10750 unit. WOW I now had signal. I now have a system capable of FTA and viewing any DBS channels available out there.
I have a CI receiver so a simple Nagravision card and subscription to either DBS company and I have either. Anyway back to Sadoun. The other system caused me fits to get installed and setup. Roughly 30 hours of my time. Company is closed on saturday thus no support at all on the weekend. Equipment was of lesser grade quality overall which was / is a portion of the install problems.
I had received a defective remote with one of the receivers I purchased from Sadoun and one with the other company. I had my replacement remote within a week from Sadoun and 2 weeks from the other company. For the record I have 4 FTA receivers. The folks at Sadoun have treated me quite well and this forum also which they provide as a service. My only complaint with Sadoun which I have with the other company also. They seem to be quick to assume a person is trying to hack (probably with good cause). When I stated I wanted to be able to setup a system that could be used for both FTA and DBS they both immediately thought I was talking about stealing signal.
DBS offers many channels not available with straight FTA. The ability to subscribe to these channels without yet another system installed is a great advantage. My only suggestion is perhaps ask a few questions about what the customer wants when they start to talk a dual purpose system Now if I could just get the DBS people to offer programming AlaCarte
By the way I have also worked with yet another company / supplier out there and they barely speak english. Have absolutely no support and larger time delays.
If you follow the instructs on this site for installing a
motorized system it will work. Double check everything you do. Now you have it in and still have a problem. Is the system moving? Are you mounted securely and is your mast plumb? That is the beginning. After that find true south. Do you have a sat location meter? There is a small inexpensive unit sold here that works fine. Ok you are roughly at true south. Your motor is set to your latitude.
Hook up your meter and set your east to west to the highest reading on your meter. Now simply loosen the DISH elevation and move it slowly (did I say SLOWLY) up and down to further peak the signal. You should be good to go now. Enter your location info into the USALS area of your receiver and start setting sats.
Might need to adjust a little here and there but you should be real close to grabbing everything out there. It is just that simple.
Have a great day
Steve
Linear Mode
