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Sounds like you did not get a complete download or you used the wrong file.
Double check the file name at the fortec website.
Retry download this way;
Setup download so its ready to download.
Turn receiver power switch on, when you see the first green dot, click the download button on the pc.
Download should start instantly, if it doesnt , you missed, try again.
Timing is difficult at this point.
If you still have problem give us more detail on your download proceedure.
Best Luck.
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