Any dish installer in Austin Texas?

[Bahrams]

I am really tired on messing with this dish, I can't get the channels I need. I like to know if there is anyone in Austin Texas that can come to my house and get this thing fixed? The dish is already installed and I get some of the T5 channels but notall.

The person I bough the dish and receiver , also tried to set it up, but it never worked properly. and he won't return my calls.

Thanks

[rainman]

give some info on the type of receiver,dish,and lnbf you are using. also send us your latitude and longitude if you don't know send us your zip code and we can get it for you.also weither you are using amotor or not. this way we can help you get it setup properly.

[bobkat]

Originally Posted by Bahrams

I get some of the T5 channels but not all.

One of two things:

1) you need to enter current transponder data for the channels you don't get. Go to www.lyngsat.com and get the current data for IA5 (you'll need frequency, polarity (H or V) and symbol rate. Example: 12,177 MHz, V , 23,000.

2) the LNB is slightly out of alignment. You can tell by going to setup and checking signal strength on all the transponders.

kat

[Bahrams]

I am getting signal strength of 40-70% but 0% quality of some of the frequency. Please know I am getting some (i.e.: Frq 11836 V 20765 and 11867 V 220000) but not all. The one I am especially interested to get are 12152 H 20000 and 12090 H 20000.

My receiver is R-SAT/DVB388.

[Bahrams]

Sorry I forgot to mention the dish not motorized. I am using Elevation of 55.7 and Azimuth of 176.9 ( ZipCode 78717)

Thanks again

[pmb1010]

try adjusting your lnb in or out to see if it helps.

try turning your lnb (called "skew") to see if it helps.

When I put your zip code into calculator here
http://www.sadoun.com/Sat/Installati...Calculator.htm

I got 178.6 for compass setting to point your dish to.
Use a good compass to get this lined up.

You can see how to skew your LNB on this page:

http://www.sadoun.com/Sat/Installati...nting-Tips.htm

Seems odd that you're receiving the Vertical transponders, and not the Horizontal transponders.
I'm not famaliar with your receiver, maybe you need to change the LNB type, power setting, or LNB frequency in the settings page of your receiver to get it working with your particular LNB.

[bobkat]

Originally Posted by Bahrams

I am getting signal strength of 40-70% but 0% quality of some of the frequency. Please know I am getting some (i.e.: Frq 11836 V 20765 and 11867 V 220000) but not all. The one I am especially interested to get are 12152 H 20000 and 12090 H 20000.

My receiver is R-SAT/DVB388.

K, we're narrowing down this sucker... quality on VERTICAL transponders only:

1) are you running the coax cable through a splitter? If so, do not do this.
2) your LNB may be defective (not switching polarities)
3) your receiver may be defective (not switching LNB voltage)
3) your dish is a bit out of alignment - put the receiver on one of the HOR transponders and move the dish a little bit while watching the TV (good to have 2 people); look for quality reading going up.

Check that out and report back.

kat

[Bahrams]

Thank you,All of these are great advise but how do I test to see if my LNB or receiver may be dfective?


As always you help is appreaciated.

[bobkat]

Originally Posted by Bahrams

Thank you,All of these are great advise but how do I test to see if my LNB or receiver may be dfective?


As always you help is appreaciated.

There's no foolproof way to test an LNB. You can test the receiver by measuring the voltage output of the IF IN connector; it should be 13 or 18 Vdc approximately and should alternate as you switch transponder polarities. Those are the two least likely things to cause your problems. I suspect your dish is off or like pmb1010 told you the skew may be off.

kat

[Bahrams]

Thank you for all your help, but I am a first grader when it comes to setting up satellite and dish. Now I have moved the Skew and lost all of my other channels that I was getting previously.

What should I do now?

Please help, any technician in Austin?

[pmb1010]

- call the place you bought the receiver & dish from? do they offer any technical support?

- look in phone book/yellow pages under dish installers. You have to be careful on this one, it's possible to get a guy out that only knows Dish and Directv, and nothing about FTA. He'll get the dish lined up with service tools, but if your receiver is not configured correctly with it's settings, the installer might throw his hands up in the air - AFTER he gives you the bill, of course - and leave you in a similar postion to where you are now.

[rainman]

Originally Posted by Bahrams

Thank you for all your help, but I am a first grader when it comes to setting up satellite and dish. Now I have moved the Skew and lost all of my other channels that I was getting previously.

What should I do now?

Please help, any technician in Austin?

if the only thing you move was the lnb for skew tune to a channel you were getting and move the lnb back to get quality.remember to alow 5 seconds for receiver to see the change.

[Bahrams]

I did everything I possibly could and still the quality for Hor. are 0%. any other ideas?

[elgemcdlf]

Originally Posted by Bahrams

I did everything I possibly could and still the quality for Hor. are 0%. any other ideas?

Check your receiver settings. On my Fortec Platinum and my other receivers for that matter I can lock to either 13 or 18 or both voltages. If you have your receiver set to 13v that is why you are only getting V tp's. If you set it to 18V you will only get H tp's. Needs to be 13/18v or auto or in some cases (very rare) there is no setting and the receiver is supposed to handle it automatically.

My BEC receiver allows me to set everything per tp on any sat. If your receiver is this way you may have your H tp's set incorrectly. What type of receiver are you using? Make and model

[Bahrams]

How do I check to see if my sat is set on 13v or 18V? sorry I am a second grader when it comes to this.

Thanks for your reply

[SalvadorP]

I just looked at a map with your zip code and you are very close. pm me your phone number and i'll call you tomorrow and I'll help you.

[elgemcdlf]

What type of receiver?

[rainman]

hey Steve he is using a R-SAT/DVB388.

[SalvadorP]

Well I guess you dont need the help. I live by travis lake.