If you uploaded any f/w to the receiver from the
www.fortecstar.com website, make sure you upload the updates that belong to the Lifetime ULTRA and not the Lifetime. The f/w is not compatible between these two models. If need any help, please email
support@sadoun.com
If you uploaded any other 3rd party software, your warrantee will be void and sorry we won't be able to provide any support.