Customer Testimonial

[Admin]

Product:

Fortec Star DVB-786NA

Testimonial:

"I want to thank you for the speedy ordering process on my recent purchase. Although this was my first purchase with Sadoun satellite, I wanted to complement all the folks at Sadoun satellite for a very professional process in the initial introduction of your company, your products and the user friendly web page. All your links work, the web page is very informative and the support pages really provide the service after the sale that is lacking in other companies. I am very impress with your complete cycle of notifications of my order and the shipping informational links of the order. The equipment worked as advertised and the pricing is very competitive." C.D., Florida

[mutombo]

This will be my first and last receiver i will buy from you guys. Being waiting for my receiver to come 16 days.

[rainman]

I have purchase several products from sadoun on line and also at the store in hillard. very nice people and service was great web site is great very informative. always kept me up to date on order even when it was back order will most defintely be a repeat customer keep up the good work.

[Reinhold]

I too have been more then happy with your delivery process.Everything always came within days.I will be a repeat costumer when the need arises.
Reinhold

[satnutwillb]

I ordered a sf-95 meter from there by money order.I was counting how many days the money order had been gone and allowing 5 or 6 days,figured the money order had maybe arrived that day.Then about the time I started to count about what day I'd receive it the mail arrived.The lady came to the door with a package because it was raining I think, and there it was.Can't beat that.

[elgemcdlf]

I have done multiple orders with Sadoun along with 2 warranty claims. With the exception of one warranty claim (delivery time) the overall service and support has been excellent. The one time that lengthy delivery time was involved had nothing to do with Sadoun's. The mail lady left the package in the front seat of my truck and I never looked there for it Found it on accident one day. Been driving the car to help on fuel costs

I won the HD OTA receiver given away here at the site and even it arrived within days. Any questions are always answered quickly and for the most part accurately. The staff has been polite and respectful when I have phoned orders in or had a support issue.

Steve

[Glenda]

I recently ordered a FTA system from Sadoun and they shipped it to me right away.

I am new to FTA and had dfiificulties to get it work initially. Call the tech support, all they could tell me is the information on the web and the user manual which I had read. The guy seems impatient to listen to my problem.

General I am satisfied with Sadoun

[rainman]

I recently ordered a FTA system from Sadoun and they shipped it to me right away.

I am new to FTA and had dfiificulties to get it work initially. Call the tech support, all they could tell me is the information on the web and the user manual which I had read. The guy seems impatient to listen to my problem.

General I am satisfied with Sadoun

that is why Sadoun put this forum up for you to post your questions here and somebody will try to help you.

[pr1947]

Quote:
Originally Posted by Glenda
I recently ordered a FTA system from Sadoun and they shipped it to me right away.

I am new to FTA and had difficulties to get it work initially. Call the tech support, all they could tell me is the information on the web and the user manual which I had read. The guy seems impatient to listen to my problem.

General I am satisfied with Sadoun

I must say that Sadoun has a Technical Support phone number and forgive me for asking, what is it for? I got the same respond as Glenda did a few years.

[Sadoun]

Hi pr1947

We usually ask that you read the instructions we put on the website to help you understand how to install the system. It is there to help you understand the process.

If you have a question that is not answered by the information provided, we will be happy to answer your questions here on this forum or if you give us a call.

Usually on Monday, we are very busy with callers (because of the weekend) and we have to answer as many calls as possible to help customers like yourself. So sometime, we may sound in a hurry, please forgive us.