Eastern Arc Problems and Answers

[bogwog587]

Hi Folks,
I work as a Dish Installer for a retailer in South Carolina. We were looking forward to the Eastern Arc dish as a resolution to line of sight issues....alas it seems that Dish Networks marketing division released the product prematurely!
Here are the main issues, the satellite at the 77 position is not currently transmitting to the US. The Satellite at 72.7 is only transmitting on odd transponders. There are issues regarding the G3 smartcard however we have found out from dish that receivers with a smartcard number beginning S191.....
are compliant and will work with the eastern arc 1000.4.
So far we have installed several of these dishes, customers subscribing to any package other than Turbo HD are not receiving all of the SD channels.
We also found issues with 211 receivers not reading the 72.7 resulting in the loss of 7 HD channels and all SD channels other than the Greenville SC locals.
We have a 1000.4 installed at our store and are monitoring it to see when service from the 77 arrives, dish could not give us a definite date.
Hope this helps.
Cheers

[BYX]

Be advised that the dish network satellite located at 77°W is to provide service to Mexico only as Dishnetwork Mexico.
To the best of my knowledge is better for you not to wait for it.