Totally lame product documentation

[ayelvington]

Why is it that the documentation that I see for FTA receivers is the worst that I have ever run into? Many features not documented, dead end screens, etc. I'll tolerate poor English a bit given the source of this stuff, but it seems lazy and insulting that features and functions are minimally described in buttonology without and insight. I know how to push buttons, but why do I want to push the button?

I was looking at a Neosat receiver with an ethernet port since I have a very nice home network. There is absolutely no mention of the port or its function in any of the documentation at the corporate website. Not even a default IP address or the like. That is one marketing manager that should be asking if you want fries with your order.

I vote with my wallet, but too many products (like too many candidates) don't meet my minimum expectations.

How can we, as money-spending consumers, get the message to manufacturers and vendors that what they are delivering is not good enough? If they won't lift a finger, are we willing to share documentation supplements on this forum?

Al

[Admin]

I agree with you. A good manual is important. I think Fortec does a decent job as compared to the other brands. However, even their manual needs improvement.

If you have any suggestions for the Fortec manuals, let us know. We will pass the suggestions to Fortec.

[Vitruvius]

Yes, all these satellite equipmnet pieces need more literature to describe their setup.
The novice at it needs step by step instructions. My Fortec 180cm had very little description showing the assembly but a step by step instruction list would be the best thing. It only came with a diagram of the installation.

Regards, Monkey Man...

[earl]

I have to admit that it is fantastic that their are closeup pictures of all the products sold on this website. It helped me tremendously while putting together my fortec dish.