Problem using Birdog to pick up T5

[shoemaker]

I got a problem installing a satellite dish to pick up T5 sat using my Birdog meter.
I'm able to find the sat but the quality signal is always 0(zero). I finished installing using a receiver to get the best signal and quality. After that i connected the Birdog to see if there was any difference and the result was the same no quality signal.
Here is the hardware used:
- 33" dish
- standard linear lnb
Your help is much appreciated.

[Admin]

Try updating the datafile in your BIRDOG.

[shoemaker]

I have the latest from 2 days ago(wednesday).

[greenmaji]

Are you saying you were getting nothing with your reciver then getting nothing with the birdog or your getting a good reading with your reciver and no signal with your birdog?

If its the first, and it reads like it might be the situation, maybe you dont have the dish alligned correctly.

[bobkat]

Originally Posted by greenmaji

Are you saying you were getting nothing with your reciver then getting nothing with the birdog or your getting a good reading with your reciver and no signal with your birdog?

If its the first, and it reads like it might be the situation, maybe you dont have the dish alligned correctly.

I think he meant the latter - good signal with receiver but none with Birdog.

What firmware version is loaded into your Birdog? It will show up for a few seconds when you first power up the meter.

kat

[shoemaker]

Thank you for your replies.
I get good signal and quality with the receiver and i get good signal and no quality with the meter.

The software installed is 2.50

Thanks

[bobkat]

Hmmm... I have the same firmware version in one of my Birdogs and I get T5 just fine. When your meter beeps and says "Found" are you immediately pressing the "down arrow" button? That will indicate your signal quality.

If you still can't get it I would suggest reconfiguring the download file and reprogramming it into your Birdog. Make sure you download the correct version -- ie: there is a file for "standard" LNBs and another for "universal" LNBs; the "universal" files start with "U" and they are at the bottom of the pick list. I never use universal LNBs so I can't attest to whether or not the "universal" files even work.

kat

[shoemaker]

Thanks bobkat for your reply.
I have downloaded new file last wednesday(mar 8) from birdog.tv and loaded it the same i have done in the past.
I only use standard lnbs when i install new or replacement system.
It is strange what's happening because all the other sats except 101W(for the RTP channel tp 12169H) do work well at least during the installations i have done. I have emailed Birdog complaining about it but i haven't got any answer. I would like to ask you if you can send me your file or post to test it with my meter.
Thanks

[bobkat]

I have no idea how to retrieve the file from my meter. I guess I could configure a new file and email it to you. Tell me the sats you need. I got your email address, TY. Not sure what's up with the inbox being full in my PM; I just checked and there's only 7 messages. Another bug I suppose.

kat

[shoemaker]

Hi kat
Once again thanks for your time.
The sats i need are:
30W, 61,5W, 79W, 82W, 91W, 97W, 101W, 110W, 119W, 121W, 129W, SUPERDISH 110, 119, 121
i don't use universal lnbs.
Thanks

[bobkat]

K.

I'll configure a file and email it to you.

kat

[shoemaker]

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

[shoemaker]

Thanks for your help.

[bobkat]

So did it work?

kat

[xy-Zee]

kat, i have the same problem finding the t5 satellite, however i was able to find it with the receiver and not the birdog. also e-mail birdog support with no responce as well. so can you please post the t5 file for the birdog? thanks "Zee"

[bobkat]

Originally Posted by xy-Zee

kat, i have the same problem finding the t5 satellite, however i was able to find it with the receiver and not the birdog. also e-mail birdog support with no responce as well. so can you please post the t5 file for the birdog? thanks "Zee"

I guess. Post your email address.

kat

[shoemaker]

Originally Posted by bobkat

So did it work?

kat

Hi kat

I didn't get any email from you.

[bobkat]

Originally Posted by shoemaker

Hi kat

I didn't get any email from you.

Hmm?? That's weird. I sent it a few days ago. PM me your email address.

kat

[m4fta]

I had this same problem with T5 and birdog meter i traced it to anti virus software was runing when i download config file this messed up T5 config file ONLY everything else was fine also same thing when uploaded file to meter from computer hope this helps

[bobkat]

Originally Posted by m4fta

...this messed up T5 config file ONLY...

Now that is truly weird !!!!!

kat

[shoemaker]

Hey kat if you have sent the file to me i just want to let you know that i haven't received it until now. T5 still a pain to get using the birdog and Birdog.tv doesn't answer the mails.

[bobkat]

Originally Posted by shoemaker

Hey kat if you have sent the file to me i just want to let you know that i haven't received it until now. T5 still a pain to get using the birdog and Birdog.tv doesn't answer the mails.

I sent that file at least 5 times to your email address and they did not come back so I assumed you got them.

kat

[shoemaker]

Originally Posted by bobkat

I sent that file at least 5 times to your email address and they did not come back so I assumed you got them.

kat

Sorry i haven't received any mail with the file from you yet, probably it's deleted somewhere in the system because of spam.

[MRX900]

i had this same problem where the birdoggie wasnt finding a signal with the meter but with my cheapo Microyal receiver, it worked like a champ. You can try doin this: switch between H and V polarity when you download the latest sat file. That seemed to work for me on occasions...

[labrasa]

Originally Posted by MRX900

i had this same problem where the birdoggie wasnt finding a signal with the meter but with my cheapo Microyal receiver, it worked like a champ. You can try doin this: switch between H and V polarity when you download the latest sat file. That seemed to work for me on occasions...

I have the same problem here after they change the name from t5 to galaxy25 (97),galaxy26 (93) not signal at all wasnt finding I need help please....I download the lates files ..before is was working with the old files after they change the names....

[1captain]

Originally Posted by labrasa

I have the same problem here after they change the name from t5 to galaxy25 (97),galaxy26 (93) not signal at all wasnt finding I need help please....I download the lates files ..before is was working with the old files after they change the names....

Yes labrasa with the new file in mine, it is listed as Galaxy-25, dont have Galaxy-26 in mine have so can not answer that 1 fer you. but i have so maney sats in mine cant have em all, an got the 2.5 version, an that only holds 32 sats.
Now the signal on mine is up but Q always been low but they work fine real good tool for fine peaking in of a dish. but 1 peice of advise will give you is load all 4 types of lnbs for gal-25 Universal Vertical & Horizonal, an also load Standard lnb V & H, on the bird dog screen will come up KV & KH then for universal it shows UV & UH.
Now when i peak a dish in always use the vert 1st alot stronger on Q on 75cm dish 30 to40 on Q on vert an on horz about 10 to 20 on Q. then switch birdog over to horz an go for the real fine tunning of the dish an lnb. an on 90cm dishes signal about 50 percent higher. hope all helps you out....1Captain

[bobkat]

Originally Posted by labrasa

I have the same problem here after they change the name from t5 to galaxy25 (97),galaxy26 (93) not signal at all wasnt finding I need help please....I download the lates files ..before is was working with the old files after they change the names....

I know - this truly sucks. I should never have downloaded the new files - the old files using "Telstar 5" worked just fine; I broke the cardinal rule of "if it ain't broke don't fix it." Oh well...

kat

[mschewll]

Ok so what i have found out the birdog company is not doing a very good
job in upgradeing there software,,, the software they have is mainly for hues and dish net. If you are trying to find telstar 5 or what is now called galaxy 25, your not going to find it with the birdog meter,, not unless there programer's get off there dead asssssss,,, and correct this problem, for the kind of money you have to spend for these meter's you would think they would have better support..
they do not answer emails.
I too used to have the old software that showed tel-star 5 and it worked great,, and like a dummy i thought if i upgraded to the one that showed galaxy 25, i would be better off.. wrong. now i got a worthless peace of junk.