Problem using Birdog to pick up T5

[shoemaker]

I got a problem installing a satellite dish to pick up T5 sat using my Birdog meter.
I'm able to find the sat but the quality signal is always 0(zero). I finished installing using a receiver to get the best signal and quality. After that i connected the Birdog to see if there was any difference and the result was the same no quality signal.
Here is the hardware used:
- 33" dish
- standard linear lnb
Your help is much appreciated.

[Admin]

Try updating the datafile in your BIRDOG.

[shoemaker]

I have the latest from 2 days ago(wednesday).

[greenmaji]

Are you saying you were getting nothing with your reciver then getting nothing with the birdog or your getting a good reading with your reciver and no signal with your birdog?

If its the first, and it reads like it might be the situation, maybe you dont have the dish alligned correctly.

[bobkat]

Are you saying you were getting nothing with your reciver then getting nothing with the birdog or your getting a good reading with your reciver and no signal with your birdog?

If its the first, and it reads like it might be the situation, maybe you dont have the dish alligned correctly.

I think he meant the latter - good signal with receiver but none with Birdog.

What firmware version is loaded into your Birdog? It will show up for a few seconds when you first power up the meter.

kat

[shoemaker]

Thank you for your replies.
I get good signal and quality with the receiver and i get good signal and no quality with the meter.

The software installed is 2.50

Thanks

[bobkat]

Hmmm... I have the same firmware version in one of my Birdogs and I get T5 just fine. When your meter beeps and says "Found" are you immediately pressing the "down arrow" button? That will indicate your signal quality.

If you still can't get it I would suggest reconfiguring the download file and reprogramming it into your Birdog. Make sure you download the correct version -- ie: there is a file for "standard" LNBs and another for "universal" LNBs; the "universal" files start with "U" and they are at the bottom of the pick list. I never use universal LNBs so I can't attest to whether or not the "universal" files even work.

kat

[shoemaker]

Thanks bobkat for your reply.
I have downloaded new file last wednesday(mar 8) from birdog.tv and loaded it the same i have done in the past.
I only use standard lnbs when i install new or replacement system.
It is strange what's happening because all the other sats except 101W(for the RTP channel tp 12169H) do work well at least during the installations i have done. I have emailed Birdog complaining about it but i haven't got any answer. I would like to ask you if you can send me your file or post to test it with my meter.
Thanks

[bobkat]

I have no idea how to retrieve the file from my meter. I guess I could configure a new file and email it to you. Tell me the sats you need. I got your email address, TY. Not sure what's up with the inbox being full in my PM; I just checked and there's only 7 messages. Another bug I suppose.

kat

[shoemaker]

Hi kat
Once again thanks for your time.
The sats i need are:
30W, 61,5W, 79W, 82W, 91W, 97W, 101W, 110W, 119W, 121W, 129W, SUPERDISH 110, 119, 121
i don't use universal lnbs.
Thanks