OK, cover 110, and go into the pointing menu for the satellites. Pick 119, and sweep l/r and up/dn until you get lock. Another thing that is really important- use the menu and input your zip code, and adjust the
dish 500 skew (on the back), lock it down, and don't mess with it again.
And the pole has to be plumb in all directions (use a level to check) for the skew to work.
I'll guess that the pole is not plumb. or the skew is wrong.
If you have 119 locked, and the skew/plumb thing is correct, then you should be getting 110 when you uncover it's lnb and run check switch again.
Larry