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Old 03-13-2008, 10:06 AM
greenham greenham is offline
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DirecTV customer retention

I have been a DirecTV customer from the beginning 1994. When we moved from one state to the another I discovered they have a little known "Customer Retention depart" And I was able to get a couple free DirecTV / Tivo HD DVRs and 6 mo of free programming if I re-upped for 2 years. That has come and gone.

Any idea what they are offering to keep long term customers now?

Thanks
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