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Welcome to Vonage! I was with Vonage for 8 months and went through all kinds of crap with them. Finally so fed up I cancel my service with them and they billed my credit card $75 'cancel fee' a month later they billed my card again 16 cents. I can't tell you how much I hate this company.
As for my VOIP I changed to a local provider and have had trouble free service at a lower rate ever since.
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