You have a right to be upset, but I don't see that you used all the resources available to you.
Better Business Bureau?
Credit card company?
Dictionary? (Bad spelling tends to undermine even the most credible arguments.)
Did you notify the company in writing? I hate this part, but it's what holds up in small claims court.
Anyway, did the returned receiver work?
Best of luck to you. We here at
Sadoun.net are a civil group and prefer to shop with Sadoun. I'm confident that he would not disappoint you.
Al