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Old 03-15-2004, 08:51 AM
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Quote:
Originally Posted by Sadoun
khanlee

Most likely you have corrupted the boot file, due to an incomplete or incorrect software upload, and the receiver won't boot up anymore. That is why we warn not to mess around with uploading any software to your receiver.
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Not a criticism, and I know that you warn people about the hazards of uploading software, but I think it is clear that the ability to upload software is at least implicitly being encouraged. In some cases, like with my Lifetime, the advertised features of the receiver (Ie AC3) could only be realized if the uploading was performed.
Since the software used for the uploading came from Fortec, and the process is basically an advertised feature of the receivers, I think there is some responsibility for Fortec and it's distributers to help people who get in this situation. If Fortec can't guarantee their receivers against such software corruption, it seems like they should at least provide service details to help owners recover from these situations on their own. If not, they shouldn't advertise software uploading as a feature, and shouldn't make it possible to perform without breaking the warantee seal.
Personally, I prefer things the way they are, but I'd like to see more service information available at the Fortec web page.
Just my opinion.
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