Quote:
Originally Posted by pictureon
Sometimes you will have to set the limits. Some customes do not bother to try anything. I have spent so much time over the phone with customers just to guide them through basic stuff already expalined to them before. Put TV on channel 3 is a major one.
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The problem is what is basic to us is not to them and it makes them alot better customer when you help them with the basic stuff so that they don't feel foolish. happens in my buisness all the time if I only had a dime for every time I had to tighten a gas cap.LOL 
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