Quote:
Originally Posted by rainman
I have had problems with all of the major delivery companys at one time or other. But did have a good experince with DHL on my Dell laptop they tried to deliver while the wife and I was at work and left a note that the would deliver the next day but actualy returned the same day after we got off of work so I guest it's hit or miss with them. and the theif may have been someone at Dell instead of DHL got to give them the benifit of doubt.  |
You are right. It could have been somebody at Dell too. I did google "DHL stole laptop" and came across a consumerist.com story with similar complaint and people commenting that had same experience.
UPDATE: DHL Laptop Thieves Busted After Reader Complaint
wejones. The box I got had Dell written all over it and top and bottom was sealed with a tape that said "If seal looks broken open and inspect the package before signing." The thing is this is my first Dell laptop, I didn't know what was written on the tape, and driver put the box on the floor beside him while he handed me their device to sign. Had I known I would have checked the box first, but 99.9% of people will not do that.
Dell said they will process the replacement order in 3-5 days and that they will ship it overnight.
They should do what Apple does. Apple sends their stuff in unmarked boxes and shipping label only says ACI.