[lumpkin666]

UPS is the worst - I've had lots of stuff that "disappeared" when they would "deliver" a package that requires a signature, and they "forget" to get the signature (or even knock on the door, or drive to my house, or not put it in their trunk, etc). I have a note on my account with UPS (at their main office's suggestion) that requires the driver to hold all packages at their office location for me to pickup instead of delivery. This fails about 98% of the time - either they forget and try to deliver, or they never call me and it's something that I didn't know was coming and it gets sent back.

DHL used to be one of my favorites until this last Christmas season. They had a package at the main hub (less than an hour away) that went out for delivery every day for a week, and came back (with no explaination) every day. We didn't get the overnight shipment (that should have arrived the Friday before Christmas!) until after the new year. Everytime we called the DHL number, we always got the "I don't know what's going on, we'll contact the driver/local delivery hub and have them call you" type of excuse.. never a returned call.