Thread: Mercury 11
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Old 12-14-2007, 12:59 PM
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Quote:
Originally Posted by deaner View Post
I have not had a chance to use my new Mercury 11 and now the remote does not work . I changed the batteries and purchased a charger with no results. The receiver will show dots but will not function from the receiver buttons either. I feel it is something simple I am missing but I am unable to put my finger on the problem. I have changed the power source on the receiver but without any luck.

help and thanks
What do you see on the TV? How do you have it connected to the TV? Ie RF, A/V, component? What do you have connected to the other ports, ie LNBF, other receiver to pass thru?

Have you tried hitting the STB button {upper left, 5th down} before trying to use the remote?

I assume that you haven't tried uploading firmware to the receiver?

I'm trying to remember what screen comes up when it's first used & after a reboot. It seems like it's in some kind of what language do you want or something like that, until you've saved some sats and channels. So, if somehow you hit the TV or VCR button in the upper right, perhaps it's still waiting for a response, however I don't know why you wouldn't see it on the TV, unless you're using the wrong output or something.
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