Quote:
Originally Posted by boroda1
I think, before calling anywhere, customers should get familiar with their equipment, and general terms such as "magnetic deviation", and such...
Othervise, they will be like speaking different languages
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Fully agree with that - a month ago this was all so new to me that I didn't even know how to pose productive questions... I feel like I'm making a lot of progress. Hopefully by the time I put up my FTA package next month I'll be much better prepared than I would have been!
