I havent loaded or upgraded any software, but I would suggest that
Sadoun reload software for you. I think they do offer this service. I havent tried to load or need to reload, but if I ever do I will have them do it since they already know the in's and out's of it. You could have gotton a glitch during the upload and maybe thats why its not fully rebooting. I would email Sadoun about this issue.