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Some packing mistakes here as well
I received the wrong LNB arm for my Fortec Star 120 cm dish and from the package was missing the base for the free mount offered with the dish at the time of purchase - 10 days ago  . I wasted three days (two of which were perfect fishing days for late November  ) trying to setup the antenna. Maybe they have more merchandise at cheaper prices but the staff in the shipping department probably needs better pay rates in order to boost their attention to order fulfillment. Sadoun management please give them a raise for X-Mas and some refresher training.
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