[camrita]

Brand new DP301. Plugged in, ran Switch Test, found my SW64 and all 3 sats. Forced me to download a software update. Unplugged Sat, ran Check Switch again, no switch found (expected). Reconnected Sat, ran Check Switch again ( and again and again ...), it locks at test #15 out of 38. Can not do anything but power down.
Dishnetwork says receiver is bad, but it worked before.
Has anyone had this problem?
Can I reset everything back to original?
Thanks,
Camille