Yeah, that was the problem! I looked for my instruction book high and low, but could not find it. I went outside to do the reset, and when I came back in, I found the instruction book underneath the chair, haha. Guess my cat was playing with it and moved it under there. Thanks for your help.
P.S.
Usually if I have a problem with something, it is always a difficult, but this time was no sweat. Thanks again!