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I am using one of these (Invacom) and have been frustrated by something similar.
I would often lose the signal whenever I am in a setup menu. It would act like the LNBF had quit. Finally noticed that, even though this is not a Universal (low-band/high band) LNB, I still have to turn on the 22 KHz to make the Ku FTA Band work. Often, I can then turn 22K off and it stays working. But, occasionally it drops out again. It usually will fail when I go in to a setup again, unless I left the 22 KHz set to "ON" (not to "Auto").
This is with a new Fortec Star Lifetime Ultra.
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