Hi my wife bought a setup from you guys. I installed it as per your instructions. It was hell, but it worked.
Had 1 original issue that the motor would offsetup itself a couple of degrees over time. at one point offset 6 degrees another 8 degrees. this would cause us to lose signal.
Now the darn thing does not move at all, just sits there at a little off true south setting. This is known by physically looking at it.
So I have been going all over to find out what is issues. My wife even wrote to you guys but received no reply. I don't know where she wrote so for all I know it ended up in cyberspace.
I was on another website and someone refferred me to some instructions I had not seen before on your site. They mention 0 positioning. I tried that and nothing happened.
Basically software says it is moving, but physically the dish is not. The only thing that has occurred in between working and not was a small rain/wind storm that was well within the limits of specifications for this equipment. Is there somewhere on the Fortec Star Lifetime
Classic NA for causing this blockage or is there something to reset on motor itself. Cable appeared fine and I doubt would corrode from 1 rainstorm.
Any suggestions of what to do?
Thanks,
Chuck
