go to dishnetwork.com and click on troubleshooting then tech portal, all the receiver troubleshooting steps are there, the same thing reps see is what we see. Software for the 625 should be l258 or l259. I need to ask them if you need to have superdish checked. I was told today you need to get sat 119 first then 110 automatically sat 129 comes out. 129 is next to 121. if you need more help call the tech line at dish and ask for "advanced tech" they wil identify you as a "power user" because u are very knowladgeble and will help you alot, if one agent cant help ask for a supervisor to help you how to get the
dish 1000 pointed.
message me if u need more info anjd ill get some more tech tips from them.