:lol: spyder
We would have to add 100 new phone lines with "grandma" friendly staff...
Caller: Hello, what is LNBF?
Operator: It is the piece that fits on the dish to receive signal.
Caller: You mean I have to use my own dish to receive TV? Should I use a glass or plastic dish? Is it suppose to be Microwave safe? Does it matter if it has a printed rim?
Operator: No mam. You misunderstood what I said. The Dish is basically the Antenna that you get with the system.
Caller: But I have an antenna already. It is way high and on a tower. My lovely husband installed it 20 years ago and has a rotor. We get all the local channels fine. Will that work for satellite? What do you call it... FTA??? What is FTA???
Operator: Mam, the phones are ringing off the hook and I am afraid I have to call you back and discuss this with you further. We also have a website with complete instructions and information.
Caller: But my dear, I don't use a computer and don't know how to get on the internet. My grandson promised to get me a computer for Xmas but a I am still waiting. QVC had a great offer the other day on computer with loads of bundled software, but I didn't know what they were talking about when they mentioned Half Life 2, and Halo. I am way past my half life and don't need no programs to remind me with my age.
Operator: Ok mam. When I call you back I will make sure to explain how the whole system works. When is the best time to call you for a one hour introduction over the phone???