Make sure you are on an active frequency ex: 12177 V symbol rate 23000 fec 2/3 or auto
Make sure your dish have the right elevation. You can calculate your elevation here:
http://sadoun.com/Sat/Installation/S...Calculator.htm
Make sure your lnb is skwed the right way. You get the skew from the same calculator above see here:
http://sadoun.com/Sat/Installation/L...stallation.htm
Make sure your pole is plumb.
Be patient because this happens to everyone installing a ku system for the first time.
Good luck